--- title: Terms of Service --- [Skip to content](https://www.zept-ai.com/terms-of-service#main-content) [![Zept Logo-01 (2)](https://www.zept-ai.com/hs-fs/hubfs/Zept%20Logo-01%20(2).png?width=80&height=80&name=Zept%20Logo-01%20(2).png)](https://www.zept-ai.com/?hsLang=en) - [Home](https://www.zept-ai.com) - [Product](https://www.zept-ai.com/product) - [About](https://www.zept-ai.com/about) - [Contact](https://www.zept-ai.com/contact) - [Blog](https://www.zept-ai.com/blog) Open main navigation Close main navigation - [Home](https://www.zept-ai.com) - [Product](https://www.zept-ai.com/product) - [About](https://www.zept-ai.com/about) - [Contact](https://www.zept-ai.com/contact) - [Blog](https://www.zept-ai.com/blog) # Terms of Service   Effective Date: December 4, 2024 Welcome to Zept These Terms of Service ("Terms") govern your use of our platform. By creating an account or using Zept It!, you agree to these Terms.   ## 1. Acceptance of Terms By accessing or using Zept, you agree to: - These Terms of Service - Our Privacy Policy - All applicable laws and regulations If you don't agree, please don't use Zept ## 2. Eligibility To use Zept, you must: - Be at least 18 years old - Have the authority to enter into this agreement (especially if representing a business) - Provide accurate registration information ## 3. Account Responsibilities You agree to: - Keep your login credentials secure and confidential - Notify us immediately of unauthorized access - Be responsible for all activities under your account - Provide accurate and current business information **You may not:** - Share your account with others - Create multiple accounts to abuse free trials or promotions - Use automated tools to access Zept without permission ## 4. Acceptable Use **You may use Zept to:** - Manage your legitimate small business finances - Generate financial reports and insights - Organize business data and tasks **You may not:** - Use Zept for illegal activities or money laundering - Upload malicious code, viruses, or harmful content - Attempt to hack, reverse-engineer, or compromise our systems - Scrape data or use automated bots without authorization - Harass other users or our support team - Violate intellectual property rights We reserve the right to suspend or terminate accounts that violate these terms. ## 5. Subscription and Payment ### Free Plan - Access to basic features as described on our website - We may change or discontinue free features with notice ### Premium Plans - Billed monthly or annually based on your selection - Prices are listed on our pricing page and subject to change with 30 days' notice - Payment is processed through secure third-party processors - **Auto-Renewal:** Subscriptions auto-renew unless you cancel before the renewal date - **Cancellation:** You can cancel anytime. No refunds for partial months, but you retain access until the end of your billing period ### Failed Payments If payment fails, we'll notify you and may suspend premium features until payment is resolved. ## 6. Intellectual Property ### Our Rights Zept , including all software, designs, logos, and content, is owned by us and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our platform without permission. ### Your Rights You retain ownership of all business data you upload. By using Zept, you grant us a limited license to process, store, and analyze your data solely to provide our services. ## 7. Data and Privacy Your use of Zept is also governed by our Privacy Policy. We collect and use data as described there. Key points: - We don't sell your data - We use industry-standard security measures - You can export or delete your data anytime ## 8. Voice Features When using voice commands: - Audio is recorded, transcribed, and then deleted - Transcriptions are processed to generate insights - Voice data is not shared with third parties except our transcription service providers ## 9. Third-Party Integrations Zept may integrate with third-party services (e.g., accounting software, payment processors). Your use of those services is subject to their terms and privacy policies. We're not responsible for third-party services. ## 10. Disclaimer of Warranties **Zept is provided "as is" without warranties of any kind.** We don't guarantee that: - The platform will be error-free or uninterrupted - All data will be 100% accurate (always verify critical financial decisions) - The service will meet your specific needs **Zept is not a substitute for professional financial, accounting, or legal advice.** Consult qualified professionals for important business decisions. ## 11. Limitation of Liability **To the fullest extent permitted by law:** We are not liable for: - Lost profits, data, or business opportunities - Indirect, incidental, or consequential damages - Damages exceeding the amount you paid us in the past 12 months This applies even if we were aware such damages might occur. **Some jurisdictions don't allow these limitations, so they may not apply to you.** ## 12. Indemnification You agree to defend and hold us harmless from any claims, damages, or expenses (including legal fees) arising from: - Your use of Zept - Your violation of these Terms - Your violation of any laws or third-party rights ## 13. Termination ### By You You can delete your account anytime through settings or by contacting support. ### By Us We may suspend or terminate your account if you: - Violate these Terms - Engage in fraudulent or illegal activity - Abuse our platform or harm other users We'll provide notice when possible, but may terminate immediately for serious violations. ### Effect of Termination - Your access to Zept ends immediately - Data will be deleted according to our Privacy Policy (usually within 90 days) - You remain responsible for any outstanding payments ## 14. Changes to Terms We may update these Terms periodically. If changes are significant, we'll notify you via: - Email to your registered address - In-app notification - Notice on our website Continued use after changes means you accept the updated Terms. ## 15. Dispute Resolution ### Governing Law These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles. ### Jurisdiction Any disputes arising from these Terms or your use of Zept shall be subject to the exclusive jurisdiction of the courts in Denpasar, Indonesia. ### Informal Resolution Before pursuing any legal action, please contact us at [customerservice@zept-ai.com](mailto:customerservice@zept-ai.com) to attempt to resolve the issue informally. ### Language These Terms are provided in English. In the event of any dispute regarding interpretation, the English version shall prevail.   ## 16. General Provisions ### Entire Agreement These Terms and our Privacy Policy constitute the entire agreement between you and Zept ### Severability If any provision is found unenforceable, the rest remains in effect. ### No Waiver Our failure to enforce any right doesn't waive that right. ### Assignment You cannot transfer your rights under these Terms. We may assign our rights to another company (e.g., in a merger). ### Force Majeure We're not liable for delays or failures due to circumstances beyond our control (natural disasters, pandemics, etc.). ## 17. Contact Us Questions about these Terms? **Email:** [customerservice@zept-ai.com](mailto:customerservice@zept-ai.com)[mailto:support@zeptit.com](mailto:support@zeptit.com) [![zept logo white dec 24](https://www.zept-ai.com/hs-fs/hubfs/zept%20logo%20white%20dec%2024.png?width=300&height=128&name=zept%20logo%20white%20dec%2024.png "zept logo white dec 24")](https://www.zept-ai.com/?hsLang=en) Follow Zept on social facebook-f icon linkedin-in icon twitter icon instagram icon **Pages** [Home](https://www.zept-ai.com/?hsLang=en) [Product](https://www.zept-ai.com/product?hsLang=en) [About](https://www.zept-ai.com/about?hsLang=en) [Contact](https://www.zept-ai.com/contact?hsLang=en) [Privacy Policy](https://www.zept-ai.com/privacy-policy?hsLang=en) [Terms of Service](https://www.zept-ai.com/terms-of-service) **Resources** [Blog ](https://www.zept-ai.com/blog?hsLang=en) Copyright © 2025, Zept